Version 2026.2 · in effect from September 9, 2026
Draft document: the company details are not filled in yet. Do not treat it as in force.
Dent Lab Pro is a dental laboratory workflow platform operated by [DENUMIRE SOCIETATE], [IDNO], with its registered office at [ADRESĂ SEDIU].
These terms form a contract between us and you. By creating an account you accept them in full. If you do not agree with them, do not create an account.
Platform — the Dent Lab Pro application, available at https://dentlabpro.com.
Laboratory — the legal entity managing its work through the Platform. The owner account belongs to the laboratory, not to the person who opens it.
Doctor — the dentist or clinic sending work to a Laboratory.
Technician — a person invited by a Laboratory to carry out work stages.
Case — a Doctor's order to a Laboratory, together with the products, stages, files and financial records attached to it.
Patient data — any information about the end patient entered into the Platform: name, treated teeth, shades, photographs, scans, clinical notes.
2.1. Sign-in is exclusively through a Google account. We do not store passwords.
2.2. On first sign-in you choose a role: doctor, laboratory or technician. The role determines what you can see and do. An account has one role; changing it is done only by us, on a justified request.
2.3. You are responsible for the security of the associated Google account and for all activity carried out through your account.
2.4. A Technician joins a Laboratory through an invitation issued by it. The technician cannot later change this link.
2.5. A Doctor connects to a Laboratory through an invite code. A Doctor may work with several Laboratories at the same time.
3.1. Patient data is entered by the Doctor or the Laboratory. We do not decide what data is entered or for what purpose — we host and process it on your instruction.
3.2. In relation to patient data, the Doctor and the Laboratory are controllers and we are a processor. The conditions of that processing are set out in the Data Processing Agreement, which supplements these terms for Laboratory accounts.
3.3. By entering a patient's data you warrant that you have a legal basis for doing so and that you have informed the patient as required by law. We provide a template notice, but the obligation to deliver it remains yours.
3.4. Enter only the data necessary to carry out the work. The Platform is not a medical record and must not be used as one.
4.1. Use the Platform only for professional purposes related to dental technical work.
4.2. You may not: access another Laboratory's data; attempt to bypass access limits; extract content automatically; upload harmful software; use the Platform for data unrelated to dental work.
4.3. Do not enter patient data into fields not intended for it. The "patient" field is meant to identify the case, not to hold a medical history.
5.1. The data, files and records you upload remain yours. We acquire no ownership rights over them.
5.2. You grant us the limited right to store, transmit and display them strictly as necessary to operate the Platform.
5.3. We do not use patient data for advertising, commercial profiling or training automated models.
6.1. We make reasonable efforts to keep the Platform continuously available, but we do not guarantee uninterrupted operation.
6.2. We may interrupt the service for maintenance. We announce planned downtime in advance, except for urgent security work.
6.3. We may change features. We do not remove essential functionality without reasonable notice.
7.1. A Laboratory's access to the Platform may depend on a subscription. Prices and the billing cycle are those communicated at the time of contracting.
7.2. Invoices are issued to the Laboratory's billing account. Non-payment may lead to suspension of access, after prior notice.
7.3. Amounts recorded between a Doctor and a Laboratory, or between a Laboratory and its technicians or partners, are your own records. We are not a party to those relationships and do not intermediate payments between users.
8.1. You may stop using the Platform at any time.
8.2. We may suspend an account or a Laboratory if it: breaches these terms; endangers the security of the Platform or other users' data; has outstanding payment obligations after notice.
8.3. Suspending a Laboratory blocks sign-in for all of its members.
8.4. After termination we keep data for a limited period, described in the Privacy Policy and the Data Processing Agreement, so the Laboratory can export it. We then delete it.
9.1. Our authorised staff may access an account only for technical support, investigating an incident, or a legal obligation.
9.2. Each such access requires a recorded reason and is written to a log that cannot be modified or deleted.
10.1. The Platform is provided "as is". We do not warrant that it is fit for any particular purpose of yours.
10.2. We are not liable for: the accuracy of data you enter; clinical or commercial decisions taken on the basis of it; losses arising from using the Platform contrary to these terms.
10.3. Our total liability for any claim does not exceed the amounts you paid in the preceding 12 months.
This cap does not apply to our liability for breach of data protection obligations, including those in the Data Processing Agreement. We chose to carve it out: some Platform users pay us nothing, and a cap tied to amounts paid would mean, for them, no liability at all on precisely the point of data protection.
10.4. Nothing here limits liability that cannot lawfully be limited.
11.1. We may change these terms. The version and effective date are shown at the top of the document.
11.2. Material changes are brought to your attention in advance and presented for acceptance at your next sign-in. Continued use after they take effect constitutes acceptance.
11.3. Formal corrections that do not change rights or obligations are published without a new acceptance.
12.1. These terms are governed by the laws of [ȚARA].
12.2. Disputes are settled amicably; failing agreement, by the competent courts at our registered office.
12.3. If a clause becomes unenforceable, the remainder stays in force.
12.4. These terms are published in Romanian, Russian and English. The Russian and English versions are courtesy translations. In case of discrepancy, the Romanian version prevails.
For any question about these terms: [EMAIL CONTACT].